Amybrooks Cleaning Services
Privacy Policy
Last Updated: 22 August 2026
AmyBrooks Cleaning Services (“we”, “us”, “our”) is committed to protecting your privacy and handling
your personal information responsibly. This Privacy Policy explains how we collect, use, store, and
safeguard your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Amybrooks Cleaning Services, registered office: Enterprise House, Wrest Park, Silsoe, Bedford,
England, MK45 4HS. We act as the Data Controller for the personal information you provide.
2. Information We Collect
We may collect the following types of personal data:
• Contact details: name, address, email, phone number
• Service details: property information, cleaning requirements, access instructions
• Payment information: invoices, transaction records (we do not store card details)
• Website data: IP address, browser type, cookies, analytics
• Communication records: emails, messages, booking requests, feedback
3. How We Use Your Information
We use your data to:
• Provide and manage cleaning services
• Process bookings, schedules, and customer accounts
• Communicate about services, updates, or enquiries
• Issue invoices and process payments
• Improve our website and customer experience
• Meet legal and regulatory obligations
We do not share your data with third parties for marketing.
4. Legal Basis for Processing
We process your data under:
• Contract: delivering the services you request
• Consent: when you opt-in to marketing
• Legal obligation: tax, and compliance requirements
• Legitimate interest: operating and improving our business
5. How We Protect Your Data
We use appropriate security measures including:
• Encrypted digital storage
• Password-protected systems
• Restricted staff access
• Secure disposal of physical documents
• Regular data protection training for staff
6. Sharing Your Information
We may share your data with:
• Payment processors
• Accountants and professional service providers
• IT support services
• Regulatory bodies when legally required
• Staff members who need information to perform services
All third parties must comply with UK GDPR.
7. Data Retention
We keep your data only as long as necessary:
• Client records: up to 6 years
• Enquiries: up to 12 months
• Marketing data: until consent is withdrawn
8. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request corrections
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent
• Make a complaint to the ICO
ICO Website: www.ico.org.uk
9. Cookies & Website Tracking
Our website may use cookies to:
• Improve user experience
• Analyse website traffic
• Remember preferences
You can disable cookies in your browser settings.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our
website.
11. Contact Us
For questions or data requests, contact us using the information on our website or
Email:
info@amybrooksltd.com